We are a separate company

On 1 April Electricity Transmission became a legally separate company within the National Grid Group. Find out more about what this change means.

Already connected

We’re here to provide ongoing support after you’ve connected to the electricity transmission system. You can make an enquiry or visit our Customer Services website to find out about the range of additional services we offer once your project is connected.  


Customer Services

Customer Services (CS) provides a full account management service, including contract set up and management, consultancy, operational control, asset monitoring and maintenance, decommissioning and recycling. The CS website also includes our dedicated customer portal.


Visit website

Want to make an enquiry?

If your project is already connected to the electricity transmission system, get in touch with us for expert advice or to ask a question about your connection. When you complete one of our enquiry forms, we’ll get back to you within the next business day. 


Get in touch