If you have a question for us, want to find out where we are located or have a complaint, then you're in the right place.
If you’re experiencing a power cut, you should call 105. It’s free of charge and will put you through to your local network operator who can give you help and advice.
Enquiries about our assets
If you have any questions or need more information about our network assets, please contact Cadent's Plant Protection team.
Cadent provide first-line support for our assets so you can:
- find out if it's safe to dig before you start
- find out where underground electricity cables and gas pipelines are buried
- report any works you are planning in Britain.
Phone: 0800 688 588
Email: [email protected]
The Strand - London, Corporate Headquarters
Our offices on Trafalgar Square are home to our corporate headquarters. The site provides accommodation for the board of directors, the senior management team and other departments which benefit from proximity to parliament offices and investment institutions.
1 - 3 Strand
London, WC2N 5EH
Tel: +44 (0) 20 7004 3000
Warwick - Headquarters
National Grid House is our operational headquarters.
National Grid House
Warwick Technology Park
Warwick, CV34 6DA
Tel: +44 (0) 1926 65 3000
St Catherines Lodge
Berkshire, RG41 5BN
Tel: +44 (0) 118 936 3000
Tel: +44 (0) 113 2908000
Osprey house is the new hub office of our Overhead Line & Cable East Midlands Alliance which design and plans new-build, reinforcement and replacement electricity cable projects.
5 Hunter Road
Pegasus Business Park
Tel: +44 (0) 1509 675000
Eakring is home to our primary training centre located in the North of Nottinghamshire.
Nottinghamshire NG22 0DA
Tel: +44 (0) 1623 870 100
If you’re experiencing a power cut, you should call 105. Do not call your electricity supplier. Electricity suppliers sell consumers energy and are not responsible for power lines. Calling 105 is a free service.