We are becoming a separate company

In April 2019, Electricity Transmission is becoming a separate company within the National Grid Group. Find out more about what this change will mean.

Make an enquiry

If you want to contact us about a new or existing connection to the transmission network, or you have a general enquiry about connections, please click on the relevant link below. We’ll get back to you within the next business day.


If you have an enquiry related to residential or commercial connections or issues such as moving your meter or a power cut, please contact your local distribution network operator.

Planning your connection

Find out how to make an application to connect to the electricity transmission network. Learn about the different steps and how we can help you.

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Helping you all the way

Find out about our account management team and how they can guide you through the connections journey – from exploring your options to getting connected.

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Case studies

Read about examples of our work – how we’re meeting the needs of tomorrow’s network, while maintaining high levels of safety, reliability and efficiency.

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Power cuts

If you’re experiencing a power cut, you should call 105. Do not call your electricity supplier. Electricity suppliers sell consumers energy and are not responsible for power lines. Calling 105 is a free service.

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Who is my distribution network operator?

When you call 105 you’ll be put through to your distribution network operator. Or you can find out which one is yours by visiting this page.

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Our team will help you apply

When you make an enquiry to let us know more about your project, we’ll provide you with a dedicated account manager. They will guide you through the connections process – from exploring your options to getting connected – and help you apply.  

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